Compliance-Focused Feedback For Customer Service Operations
Customer Satisfaction Research
Best Practices Studies & Competitive Benchmarking
Service quality is a key element for success in the financial services industry. National Quality Review (NQR) provides financial services companies with reliable service quality measurements, a focused adherence to compliance with prospectus and regulatory requirements, and confidential competitive analyses. NQR serves a variety of financial service organizations including mutual funds, insurance, defined contribution plans, and 529 tuition plans.