NQR's Best-In-Class Performance As part of our service quality analysis, NQR recognizes top performing companies in transaction processing, telephone customer service, shareholder correspondence, and literature fulfillment. The firm attaining the highest quality rating in a particular service area achieves NQR's Best-In-Class service rating. Through these Best-In-Class quality ratings, clients can compare their own service performance to the best in the industry, thereby concentrating on both their strengths and the areas in need of improvement. Competitive Comparisons NQR's 5-Star Performance Return to "Products & Services"